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Thought Leadership

A place to keep up-to-date with the latest marketing trends

Customer Experience
In terms of overall value for money, especially when it comes to ROI for customer service, the fast-food restaurant industry rarely skips a beat. Sure, sometimes you might get annoyed if they left a pickle in your cheeseburger when you specifically ask for it without, but it’s barely equivalent to the disappointment home builders are faced with when it comes to title and construction delays. Australian food chain burger specialist, Grill’d, has taken this one step further and introduced a feedback stick – literally. Eat-in diners have their standard cutlery
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