We assist developers in both B2C and B2B capacities – we help to map your experience with customers, as well as set up your business to provide a superior experience. We do this through collaboratively establishing your project’s set-up, including marketing and sales strategy, collateral development, lead generation and nurturing, sales experience and community engagement.
The Property Republic team helps you to plot the customer journey, and develop comprehensive strategies that encompass:
- Determining the relevant touchpoints
- Developing the brand experience
- Lead nurturing
- Setting measurements and KPIs
This is done by following the processes of enquiry, purchase, settlement and becoming part of the community.
We strongly believe that the customer should be the core focus of every strategy and considered at every level of an organisation. Ultimately, the customer experience is the fundamental differentiator for property businesses.